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Calisto One · For Property Managers & PM Companies

One operating system—and one digital key layer—for every property, owner, and guest.

Calisto One keeps your owners, guests, vendors, and portfolios in a single calm system. From bookings and housekeeping to leaks, inspections, digital keys, and after-hours calls, everything lands in one place: Calisto Ops, with Calisto Key handling who can get in and when.

Built for professional property managers · Multi-owner, multi-country portfolios · Supports stays, sales, second homes, and keyless access

Why Calisto One for property managers

Everything you manage—and every door you control—finally in one place

Calisto One replaces the patchwork of spreadsheets, PMS add-ons, smart-lock apps, and messaging tools with one connected system. It’s built for the realities of managing second homes, villas, condos, and mixed portfolios across regions, where owners expect clarity and guests expect keyless, flexible arrivals.

One record per property, one story per owner

Calisto Ops keeps a single source of truth for each property and owner: bookings, tasks, inspections, issues, access events, and financial activity all flow into one timeline. Owners see a clear picture; your team sees exactly what happened and when.

Guest, owner, vendor, and staff workflows in sync

Housekeeping, maintenance, guest requests, owner approvals, and vendor visits all become tasks and work orders inside Ops. Calisto Key turns those same bookings and tasks into digital keys, so access follows the work instead of living in a separate app.

Safety, service, access, and sales under one roof

Smart Home (Signal) monitors leaks and security. Assure protects quality. Calisto Key controls who can get in and when. 24·7 handles calls at night. Deals tracks sales and mandates. Calisto One connects it all so your teams operate from a single calm center.

Calisto Key for property managers

Digital keys that start from your bookings and tasks, not a separate lock app

Calisto Key is your digital access layer inside Calisto One. It uses the people, properties, bookings, and tasks you already manage in Calisto Ops to issue, update, and revoke keys for guests, owners, staff, and vendors—with a full audit trail per property and stay.

Keys that follow bookings and stays

When a booking is confirmed, online check-in is complete, and payment is collected, Calisto Ops marks the stay ready. Calisto Key issues time-bound access for the right doors—main entrance, unit, gate, shared areas—and revokes it automatically at checkout or cancellation.

  • Per-stay keys for guests with check-in/check-out windows
  • Different access rules by channel, property type, or owner preference
  • Events logged to the stay and property timeline in Ops

Access for owners, staff, and vendors

Owners get secure, persistent or visit-based access to their homes. Housekeeping and maintenance receive keys tied to tasks and routes. Vendors—plumbers, inspectors, photographers—get temporary keys valid only for their appointment window, without anyone hiding keys under mats.

  • Role-based policies for owners, staff, vendors, and internal teams
  • Keys created and revoked from tasks and work orders in Ops
  • Full visibility on who was allowed in, and when

Guest experience powered by Navigator

Guests complete online check-in in Navigator and see “Get my key” as a natural next step. Whether you prefer wallet passes, app-based keys, or PIN codes, Calisto Key delivers access through your branded experience instead of a generic vendor app.

  • Digital keys surfaced in your guest and owner portals
  • Early check-in/late checkout purchases extend access windows automatically
  • Fallback flows for lockouts with Calisto 24·7 support if you want it

How it works

The Calisto One stack for property managers

Start with Calisto Ops as your core operating system, then layer in Sync, Navigator, Assure, Smart Home (Signal), Calisto Key, and 24·7 to cover your entire owner, guest, and access experience.

Calisto Ops · Core operations hub

Your daily workspace. Unified people database (owners, guests, vendors), property master data, bookings & stays, tasks, maintenance, service requests, and access logs all live here—with timelines per property and owner.

  • Owner, guest, and vendor records in one CRM-like view
  • Housekeeping & maintenance workflows and checklists
  • Service requests and access events logged against bookings and properties

Calisto Sync · Channels & distribution

Connect your properties to Airbnb, Booking.com, and other OTAs and portals. Calisto Sync keeps rates, availability, and basic content aligned across channels and pulls bookings back into Ops automatically, so Calisto Key knows exactly when and for whom to prepare access.

  • Channel & unit mapping per property
  • Source attribution and commission tracking
  • Overbooking/conflict rules applied at the portfolio level

Calisto Navigator · Guest & owner experience

A single portal or app where guests complete online check-in, view house info, manage keys, and request services—and where owners see bookings, statements, property status, and their own digital access.

  • Guest check-in, ID, stay details, and digital keys
  • Owner view of bookings, tasks, key events, and key documents
  • Upsells: early check-in, late checkout, add-on services, tours

Calisto Assure · Quality & condition

Inspections, photos, and readiness checks for every stay and every property. Assure feeds issues straight into Ops so nothing slips between teams—and adds “digital key test” into your pre-arrival workflows so access is verified before guests arrive.

  • Housekeeping and maintenance checklists per property type
  • Turnover and periodic inspections with photo logs
  • Condition and access readiness history for owners and asset managers

Calisto Smart Home (Signal) · Safety & monitoring

Device kits plus monitoring for leaks, doors, cameras, environment, and risk. Smart Home feeds alerts into Ops as tickets and tasks and shares device status with Calisto Key, so low battery or offline locks are caught before they become late-night emergencies.

  • Leak, temperature, entry, and tamper alerts per home or unit
  • Playbooks for who to notify and when to dispatch
  • Exportable alert & response audit trail per owner

Calisto Key · Digital access & smart locks

Your digital key layer for guests, owners, staff, and vendors. Calisto Key sits on top of Ops, Navigator, and Smart Home, using your Microsoft stack to issue, manage, and audit keys without forcing your team into a separate lock platform.

  • Central registry of locks, doors, and access points per property
  • Time-bound keys tied to bookings, tasks, and visits
  • Fallback workflows: temporary PINs, one-time unlocks, staff dispatch

Calisto 24·7 · Inbox & phone coverage

After-hours phone and message coverage for guests and owners under your brand. Every call and chat is logged into Ops, along with any key actions taken through Calisto Key, so your team arrives in the morning with a clear list of what happened overnight.

  • Scripts tailored to your brand and SOPs
  • Plans based on call minutes and message conversations
  • Works alongside Smart Home, Navigator, Assure, and Calisto Key

Calisto Deals · Sales & mandates

For PMs who also sell property or sign exclusive management agreements, Deals tracks listings, buyer journeys, and PM mandates in one pipeline, tied back to the same properties, owners, and access policies you manage elsewhere in Calisto One.

  • Exclusive / non-exclusive PM contracts linked to properties
  • Referrals and commission splits with agents and partners
  • Reporting on win rates and mandate performance

Ready to unify your owners, guests, teams, and keys?

Share your current tools, smart lock setup, and portfolio mix and we'll design a Calisto One rollout that brings Ops, Sync, Navigator, Assure, Smart Home, Calisto Key, and 24·7 together for your business.

Book a Calisto One walkthrough