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Calisto One · For Hotel & Hospitality Operators

Guest experience, building safety, and digital keys in one system.

Calisto One brings your rooms, residences, guests, staff, and buildings into a single view. From bookings and housekeeping to digital keys, leaks, smart room alerts, inspections, and late-night calls, everything is tracked in Calisto Ops—with Calisto Key controlling who can get in and Calisto Signal watching what's happening inside.

Talk about your hotel stack Explore Calisto One

Ideal for boutique hotels, aparthotels, condo-hotels, and branded residences · Works alongside your PMS, lock vendors, and smart room tech

Why Calisto One for hotels

One calm system behind every stay and every door

Calisto One helps you coordinate guests, staff, owners, and buildings across your property. It sits alongside your PMS and focuses on operations, digital access, safety, and service—so your team works from one clear source of truth instead of juggling portals.

Connect rooms, residences, and owners

Use Calisto Ops as your operations layer for rooms, branded residences, and owner units. Track issues, tasks, and projects against the right key, room, and owner, not in separate lists or inboxes.

Unify access, safety, and smart rooms

Calisto Key controls who can enter which spaces and when. Calisto Signal connects Matter-first smart home and hotel devices for leaks, temperature, and risk. Assure keeps on top of room readiness and inspections. Everything flows into Ops so you see the full story for each stay and unit.

Deliver a 24/7 experience without 24/7 staffing

24·7 answers calls and messages overnight, while Navigator gives guests and owners a self-service portal for keys, info, requests, and status. Your team arrives in the morning with a clear, documented list of what happened while they slept.

How it works

The Calisto One stack for hotel operators

Calisto sits alongside your PMS as the system for operations, digital keys, safety, smart rooms, guest services, and owner care. Start with Ops, then add Sync, Navigator, Assure, Calisto Signal, Calisto Key, and 24·7.

Calisto Ops · Operations & service hub

Ops is the shared workspace where housekeeping, maintenance, guest services, security, and owner relations come together. Each room or unit has a clear history of work, issues, access events, and alerts from devices.

  • Tasks and work orders per room, unit, or area
  • Issue tracking linked to stays, owners, and devices
  • Activity timelines for each door, room, or condo

Calisto Sync · Channels & external platforms

For properties that rely on OTAs and external booking engines, Sync keeps availability and basic content aligned and pulls bookings back into Calisto Ops for operations, reporting, and access planning.

  • Channel and room-type mapping for your keys and inventory
  • Source tracking and commission visibility
  • Overbooking and exception handling across channels

Calisto Navigator · Guest & owner portal

Navigator gives guests a digital welcome guide, messaging, service requests, and access to their digital keys, while owners in condo-hotels or branded residences can see usage, issues, and statements in one place.

  • Guest trip timelines, stay information, and digital keys
  • Messaging hub for WhatsApp, email, and in-app chat
  • Owner view with usage, income, and service summaries

Calisto Assure · Room & building quality

Assure provides checklists for room inspections, public areas, back-of-house, and periodic building checks—so you can prove standards, not just promise them, across brands and properties.

  • Room readiness and housekeeping checklists
  • Public area, safety, and compliance inspections
  • Photo logs and condition history for brand audits

Calisto Signal · Smart rooms, safety & monitoring

Signal connects Matter-first smart home and hotel devices—leak sensors, temperature probes, door contacts, cameras, and plant-room monitors—to Calisto Ops. Signals land as calm, structured events that your team can action instead of chasing beeps and apps.

  • Leak and environment sensors in rooms, risers, plant rooms, and kitchens
  • Smart room alerts for temperature, doors, and critical equipment
  • Events streamed into Ops and, where needed, Azure-backed monitoring pipelines

Calisto Key · Digital access for guests, staff & vendors

Calisto Key is your digital key layer across rooms, entrances, and staff areas. It uses the stays, roles, and tasks you already manage in Ops and Navigator to issue, update, and revoke keys—without juggling multiple lock apps or spreadsheets.

  • Per-stay keys for guests with check-in/check-out windows
  • Role-based access for staff, housekeeping, and maintenance
  • Temporary keys for vendors, engineers, and one-time access events

Calisto 24·7 · After-hours calls, lockouts & incidents

24·7 covers late-night calls, guest messages, lockouts, and incident reports when your core team is off shift. Everything is logged and handed back to your team in the morning with full context from Ops, Signal, and Calisto Key.

  • Scripts for guest services, access issues, and incidents
  • Plans based on call minutes and message volume
  • Works in concert with Calisto Signal, Assure, and Calisto Key

Want one system behind your rooms, residences, and keys?

Share your keys, brands, lock vendors, and current tools and we'll map a Calisto One setup to support your guests, owners, staff, and buildings—with digital access, smart rooms, safety, and service in one place.

Book a Calisto for Hotels session