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Calisto 24·7 · Live coverage for phones, messages & Signal alerts · Powered by CalistoOS

Calisto 24·7: Live coverage for homes, villas & hotels

Calisto 24·7 is the live coverage layer for Calisto One. A real team watches your phones, channel messages, and Signal alerts at all hours and follows your call scripts and playbooks for guests, owners, buyers, and partners. You stay fully present in meetings and appointments. Every interruption is handled, documented, and waiting for you as a clear list in the morning.

View plans & pricing Talk to our team

24/7 live coverage · Logged into Calisto Ops inside Calisto One · Designed for property managers, hotel operators, real estate teams and brokerages, and hands-on owners

CalistoOS is the engine. Calisto One is the hub. Calisto 24·7 is the assistant that never goes off duty.

Always on, never improvised

One calm team behind every late-night interruption

Calisto 24·7 gives you a branded, always-awake front desk for phones, channel messaging, and Signal alerts. Every interaction follows your call scripts and incident playbooks and is logged directly into Calisto Ops inside Calisto One, so you wake up to a clear list instead of guesswork.

24·7 Calling

We answer your phone with your greeting, your call scripts, and your priorities at any time of day. Urgent calls escalate to the right person. Everything else is documented in Ops with a clear summary linked to the right property, guest, or client so nothing is lost overnight. Turn 24·7 Calling on when you need coverage and off when you want to take calls yourself.

24·7 Messaging

We handle channel messaging from Booking.com, Airbnb, and Navigator (your Calisto guest app) under your brand. Guests and owners receive fast, consistent replies even when you are in a showing, on-site at a property, or in a board meeting. We resolve what we can and queue the rest for you in Calisto One with full context and next steps.

24·7 Monitoring (from Signal)

Calisto Signal logs events from doors, leaks, smoke, temperature, and more. When you turn on 24·7 Monitoring, our team watches those alerts for you. We triage, follow your incident protocols, coordinate help, and document each incident with a clear timeline—so you get calm reports instead of a pile of device notifications.

Who Calisto 24·7 supports

Coverage that lets your team stay present

The same 24·7 backbone works for homes, villas, hotels, and real estate offices. Each client gets a customized playbook and call scripts. Your team gets a single source of truth in Calisto One and the freedom to focus on site visits, showings, and strategy without worrying about missed calls.

Property managers and PM companies

Late arrivals, maintenance emergencies, and nervous guests are handled with calm, scripted responses. Every call, channel message, and monitored incident lands in Ops and is tied to the right booking, property, or owner—so you can be on site or in a handover meeting without checking your phone every few minutes.

Hands-on property owners

Manage your own rentals without living on your phone. We cover overnight calls and messages from guests, neighbors, and building staff. You start the day with a simple summary in Calisto One and decide what to handle yourself.

Hotel and hospitality operators

Extend your front desk beyond lobby hours. We act as your quiet, brand-safe switchboard for guest calls, lockouts, and Signal alerts across rooms and back of house. Everything is linked to room keys, stays, and incidents in Ops wherever those structures exist, so managers can step away knowing coverage is still live.

Real estate agents and brokerages

Stop losing leads to voicemail. While you are at listing appointments, on showings, or negotiating at the table, 24·7 captures inquiries, uses your scripts to qualify urgency, and creates follow ups and deals in Calisto One. You come out of a meeting to structured opportunities, not a missed-call list.

The Calisto difference

Not just an answering service

Traditional answering services sit in their own tools. Calisto 24·7 is wired directly into Calisto One so every call, channel message, and Signal alert becomes a structured step in your workflows, backed by the same property, guest, and owner data you use during the day.

Brand-safe, scripted coverage

We speak in your voice with greetings, call scripts, frequently asked questions, and protocols tuned for your mix of homes, villas, hotel keys, and clients. Owners and guests feel like they are talking to your team, not a generic call center.

Integrated with Signal and Key

When a Signal alert fires or a guest is locked out, 24·7 steps in. We follow your Signal playbooks, coordinate local help, and—when Calisto Key is in place—assist with digital access without exposing raw lock apps to guests.

Portfolio-ready from day one

Monitor one home or hundreds of keys. 24·7 scales across single properties, PM portfolios, hotel stacks, and multi-office brokerages. Everything is organized by property, room, owner, or account inside Calisto One.

Full audit trail, zero guesswork

Every interaction and monitored incident is logged with time, channel, person, and outcome. You can review the history of calls, message threads, and incident timelines for owners, boards, and brand audits without digging through separate systems.

Powered by Calisto One

24·7, Signal, Key, Navigator and Assure in one loop

Calisto 24·7 is the live layer on top of your Calisto stack. Signals from devices, doors, guests, and owners all land in one place. Your team wakes up to a clear, prioritized list instead of scattered alerts and notes.

24·7 and Signal

Signal watches doors, leaks, temperature, and safety devices and logs every event. 24·7 Monitoring is the upgrade where our team responds: we follow your incident protocols, coordinate local help, and close the loop in Ops with a written timeline, outcome, and clearly itemized incident fee.

24·7 and Key

With Calisto Key, lockouts and access issues become predictable workflows. 24·7 can guide guests and staff through your access policies, request one-time keys, and record every access-related incident in Ops.

24·7 and Navigator

Guests and owners use Navigator for self-service. When they need a human, 24·7 is there. We see the same timeline, reservations, and property details and we update their view with clear status after we act.

24·7 and Assure

When a late-night issue requires a follow-up inspection after a leak, storm, or incident, 24·7 can trigger Assure checklists so your teams arrive with a clear list of what to verify in the morning.

Simple, transparent pricing

Plans for homes, villas, and hotels

Calisto 24·7 is priced to follow how you operate. Homes and villas are billed per property. Hotels and multi-unit buildings are billed per room. Calling is usage-based. Messaging is flat rate with unlimited channel conversations. Monitoring from Signal is an add-on when you want Calisto to watch alerts and handle incidents for you.

For homes, villas and portfolios

Ideal for second homes, villa portfolios, and vacation rentals managed by owners, PM companies, or real estate teams.

24·7 Messaging

$10 per month per property
Unlimited channel messaging across Booking.com, Airbnb and Navigator (your Calisto guest app).

24·7 Calling

$10 per month account fee + $2.50 per minute
Billed monthly in arrears for actual talk time only.

24·7 Monitoring (from Signal)

From $35 per month per property + $50 per handled incident
24/7 triage and incident handling for Signal alerts in that home or villa, with a clear incident fee each time you ask us to manage a situation for you.

  • Separate routing and branding per owner or portfolio.
  • All calls, messages, and incidents logged into Calisto Ops.
  • Perfect companion for Calisto Signal and Key in single family homes and villas.
Size a plan for my properties

Hotels and multi unit

For hotels, aparthotels and condo hotels

Designed for boutique hotels, branded residences, and mixed use buildings that want one quiet team behind their phones, inboxes, and Signal alerts.

24·7 Messaging

$5 per month per room
Unlimited guest and owner channel messaging pooled across the property via your connected booking channels and Navigator.

24·7 Calling

$10 per month per hotel + $2.50 per minute
Shared across all lines and numbers we answer for that property.

24·7 Monitoring (from Signal)

From $8 per month per room + $50 per handled incident
24/7 triage and incident handling for Signal alerts across rooms and back-of-house, with portfolio and volume discounts available for larger keys and brands.

  • Front desk-style coverage with your scripts and brand.
  • Room, guest, and incident timelines captured inside Calisto Ops.
  • Built to pair with Calisto Signal and Key for smart room and building incidents.
Size a plan for my hotel

Already using Calisto Signal? Signal logging and alert routing are included with Calisto One. 24·7 Monitoring is the add-on when you want Calisto to actively watch those alerts and handle incidents for you with clear per-incident fees. Ask our team for a combined quote across Signal devices, 24·7 Calling, Messaging, and Monitoring.

Questions

Frequently answered about Calisto 24·7

Here are some of the most common questions from property managers, hotel operators, real estate teams, brokerages, and hands-on owners who add 24·7 to their Calisto One stack.

Do you really answer 24/7?

Yes. Our team is available every hour of every day, including weekends and holidays. Your callers and guests always speak with a real person who follows your scripts and priorities, and every interaction is logged in Calisto Ops.

How does the 10 dollar monthly fee for calling work?

The 10 dollar monthly fee covers your account setup, routing, call scripts, and reporting. For homes and villas it is applied per account or portfolio. For hotels it is applied per property. On top of that, you pay 2.50 dollars per minute of actual talk time, billed monthly in arrears.

Are messages really unlimited?

Yes. For homes and villas, each property on 24·7 Messaging is covered at 10 dollars per month. For hotels and multi unit buildings, each room is covered at 5 dollars per month. Within those structures, channel messaging is unlimited under a fair use policy that fits hospitality and real estate workloads.

What is included in 24·7 Monitoring from Signal?

Signal itself logs all device events into Calisto One. 24·7 Monitoring is the upgrade where our team watches those alerts in real time, filters noise, follows your incident protocols, notifies contacts, coordinates local help, and files a clear incident report after each event, with a transparent per-incident fee.

Do guests or owners know Calisto is answering?

No. We present ourselves as your team, using your greeting, signatures, and brand name. From the perspective of the caller or guest, they are speaking with your office or front desk.

Do I need Calisto Signal or Key to use 24·7?

You can use 24·7 on its own, but it becomes much more powerful when it is paired with Signal and Key. With Signal, we can respond to leaks, alarms, and environment alerts. With Key, we can follow your lockout and access playbooks without relying on ad hoc solutions.

Can I turn 24·7 on and off?

Yes. Many managers and agents use 24·7 as the assistant they activate when they want deep work, back-to-back appointments, or travel days without worrying about missed calls. Your routing and scripts stay in place, and you can adjust coverage as your schedule changes.

How long does it take to get started?

Most homes, villas, and smaller hotels can be onboarded in a few days. We capture your scripts, escalation rules, and key property details, then connect your phones and channels. Larger portfolios and hotel groups can choose a phased rollout by brand or territory.

Sleep well, stay present. Calisto 24·7 is on duty.

Calisto 24·7 keeps your phones, inboxes, and Signal alerts covered without burning out your team. Tell us about your properties, rooms, and current tools, whether you are a PM company, hotel operator, real estate office, or hands-on owner, and we will size the right mix of Calling, Messaging, and Monitoring inside Calisto One—so you can stay fully present where it matters most.

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